The Rome metro is
always crowded, day or night. Most tourists are not used to such close quarters and that makes us easy targets for petty theft. We were all aware of the risk and did the best we could to protect our wallets. Large bills and credit cards were in money belts under our shirts and backpacks were securely locked.
One evening all five of us crammed onto a particularly crowded train. My aunt and mom were the last to get on because they used us guys as people-plows. American beef is good for something after all. A few seconds after we had stepped on--and just as the doors were starting to close--a guy standing next to my aunt stepped off.
For whatever reason, she looked down at her purse and, seeing that it was unzipped, yelled, "My passport! He took my passport!" She darted out of the train and we all tumbled off after her. I was the last one off and the door nearly shut on my foot. She continued in a sprint straight up to the guy who was quietly but quickly walking toward the exit.
He was average height with an average build and average clothing. He was definitely not Italian, however, and I thought he looked exactly like those shady guys that try to sell useless trinkets at all the tourist gathering points (Colosseum, Pantheon, Trevi Fountain, etc.). He was as surprised as the rest of us that my aunt would be brave enough to run up to him and grab him by the jacket. She got in his face and yelled, "You stole my passport!" He apparently denied it, and in a split second she had snatched the wallet back out of his jacket yelling, "Yes you did! You stole my passport!"
He offered no resistance whatsoever and immediately continued toward the exit. By now my uncle had caught up to him and grabbed him by the jacket as well. My uncle yelled something like, "Give it back! Liz, do you have everything?!" She said she had it all, my uncle let go, and the guy took off up the escalator.